p77p Privacy Policy — How We Handle Your Data
We are committed to protecting the privacy of every p77p player in Bangladesh. This policy explains exactly what data we collect, why we collect it, and how it is kept secure.
Introduction
This Privacy Policy ("Policy") describes how p77p ("we", "us", "our") collects, processes, stores, and protects personal data provided by users ("Player", "you") of the p77p online casino and sports betting platform accessible at p77p.bio. By creating an account or using our services, you acknowledge that you have read this Policy and consent to the processing of your personal data as described herein.
This Policy applies to all personal data collected through the p77p platform, including data submitted during registration, identity verification (KYC), payment processing, customer support interactions, and regular use of our games and betting services. We encourage you to read this Policy in full before using our services.
1. Data We Collect
p77p collects the following categories of personal data from players during the lifecycle of their account.
Identity Data
Full name, date of birth, nationality, and copies of government-issued identification documents submitted during KYC verification. This data is required to confirm that you meet the minimum age requirement of 21 years.
Payment Data
Transaction records associated with deposits and withdrawals via bKash, Nagad, Rocket and Upay. We do not store full payment account credentials. Transaction reference numbers and amounts are retained for financial reconciliation and anti-money laundering compliance.
Technical Data
IP address, device type, operating system, browser type, session timestamps, and page interaction logs. This data is used to optimise platform performance, detect fraud, and investigate security incidents.
Gaming Activity Data
Bet history, game session records, wagering patterns, bonus usage, and win/loss records. This data is retained for regulatory compliance, responsible gaming monitoring, dispute resolution, and personalisation of the player experience.
Communications Data
Records of live chat conversations, support ticket exchanges, and any written communications submitted to p77p support. These records are retained to ensure quality of service and to provide an accurate account history in the event of a dispute.
2. How We Use Your Data
Personal data collected by p77p is used exclusively for the following purposes. We do not sell personal data to third parties and do not use it for purposes unrelated to the operation of the platform.
- Account creation, verification, and ongoing management — including KYC review, age verification, and identity confirmation required before withdrawal.
- Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and maintaining accurate financial records for reconciliation purposes.
- Delivering customer support — including responding to account queries, resolving payment disputes, and providing guidance on responsible gaming tools.
- Detecting, investigating, and preventing fraudulent activity, bonus abuse, account takeover attempts, and other forms of prohibited behaviour described in our Terms and Conditions.
- Responsible gaming monitoring — including tracking betting patterns that may indicate problematic gambling behaviour and proactively reaching out to players who may benefit from support tools.
- Sending transactional communications (deposit confirmations, withdrawal notifications, security alerts) and, where you have opted in, promotional communications about bonuses and offers available to p77p players in Bangladesh.
3. Legal Basis for Processing
p77p processes personal data on the basis of one or more of the following legal grounds, depending on the nature of the processing activity.
- Contractual necessity: Processing is necessary to perform the contract between p77p and the Player — specifically to operate the Player's account, process transactions, and deliver the services described in our Terms and Conditions.
- Legal obligation: Processing is required for p77p to comply with applicable anti-money laundering regulations, age verification requirements, and financial reporting obligations.
- Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and improvement of our services is carried out on the basis of p77p's legitimate interests, provided those interests are not overridden by your data protection rights.
- Consent: Where p77p relies on your consent as the legal basis for processing — for example, for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
4. Data Sharing
p77p does not sell personal data. Data is shared with third parties only where strictly necessary for the operation of the platform and only under the following controlled circumstances.
- Payment processors: Transaction data is shared with bKash, Nagad, Rocket, and Upay to the extent necessary to execute deposit and withdrawal instructions. These providers operate under their own privacy policies and are independently regulated.
- Game content providers: Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Spribe and Ezugi may receive anonymised session data necessary to operate their game software. No personally identifiable information is shared with game studios.
- KYC and identity verification partners: Where p77p uses a third-party identity verification service to support KYC processing, identity documents and verification results may be transmitted to that service provider under a data processing agreement that binds them to confidentiality and data protection obligations.
- Law enforcement and regulatory bodies: p77p may disclose personal data to law enforcement agencies, financial intelligence units, or regulatory authorities where required to do so by applicable law, court order, or where disclosure is necessary to prevent or detect crime.
5. Cookies and Tracking Technologies
p77p uses cookies and similar tracking technologies to operate the platform, maintain your session, and improve your experience. The following types of cookies may be set when you access p77p.bio.
- Strictly necessary cookies: Required for the platform to function. These cookies enable session management, authentication, and security features. They cannot be disabled without disrupting core platform functionality.
- Analytical cookies: Used to understand how players navigate the platform, which pages are visited most frequently, and where technical issues occur. Analytics data is aggregated and anonymised before use.
- Preference cookies: Store your platform preferences such as language setting and display options so that your experience is consistent across sessions.
Most mobile browsers allow you to view and manage cookies through the browser's settings menu. Disabling strictly necessary cookies will prevent you from logging in or using real-money features on p77p. Disabling analytical or preference cookies will not prevent you from accessing the platform but may affect the quality of your experience.
6. Data Retention
p77p retains personal data for as long as is necessary to fulfil the purpose for which it was collected , to comply with our legal obligations, and to resolve any disputes that may arise. The following retention periods apply as a general guide.
Account data and KYC documentation is retained for a minimum of five years from the date of account closure, in line with standard anti-money laundering record-keeping requirements. Transaction records are retained for a minimum of five years from the date of each transaction. Communications data is retained for a minimum of two years. Where data is no longer required and no legal obligation to retain it exists, p77p will securely delete or anonymise it.
7. Data Security
p77p implements industry-standard technical and organisational security measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include but are not limited to the following.
- SSL encryption on all data transmitted between your device and the p77p platform, ensuring that login credentials, payment instructions, and personal data cannot be intercepted in transit.
- Access controls limiting internal access to personal data on a strict need-to-know basis. Staff members who process player data are subject to confidentiality obligations.
- Intrusion detection and monitoring systems that identify and respond to suspicious activity on the platform in real time, including unusual login patterns and high-volume automated requests.
- Regular security reviews of data handling procedures, third-party service provider access controls, and platform infrastructure to identify and remediate vulnerabilities before they can be exploited.
8. Your Data Rights
As a p77p player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact p77p support via live chat or email. We will respond to all valid data rights requests within a reasonable time frame.
Right to Access
Request a copy of the personal data p77p holds about you.
Right to Rectification
Ask us to correct inaccurate or incomplete personal data held on your account.
Right to Erasure
Request deletion of your personal data where it is no longer required for the purpose it was collected, subject to legal retention obligations.
Right to Object
Object to processing carried out on the basis of legitimate interests, including direct marketing communications.
Right to Portability
Request a structured, machine-readable copy of data you have provided to p77p, where processing is based on consent or contract.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
Please note that some data rights requests may be subject to exemptions where p77p is required by law to retain certain data, or where the request would conflict with our anti-money laundering or fraud prevention obligations. In all such cases, p77p will explain the reason for any limitation applied to your request.
9. Children's Privacy
p77p is strictly an adult platform. Our services are not directed at, and are not intended to be used by, any person under the age of 21. p77p does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the account, delete the associated personal data, and forfeiture any funds held in that account.
10. Changes to This Privacy Policy
p77p reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. When material changes are made, we will update the Last Updated date at the top of this page and, where appropriate, notify registered players via their account contact details.
Your continued use of p77p following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should discontinue use of the platform and may request account closure by contacting p77p support.
11. Contact Us
If you have questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how p77p has handled your personal data, please contact our support team. We are available 24 hours a day, seven days a week via live chat on the platform.
You may also contact us by email at [email protected]
Your Privacy Matters to Us
Explore p77p with confidence. Browse our games, check the FAQ, or review our full Terms & Conditions. 21+ only.